Inflectra Customer Forums: Identify Churn Count ( re-open) for a particular incident (Thread) There are about 100 Incidents in a particular product. As a Product Owner, I would like to know how many times a particular incident was re-opened? Example - IN:54555 Closed on 9/4/2021. IN:54555 Re-opened on 9/5/2021 IN:54555 Closed on 9/6/2021 IN:54555 Re-opened on 9/7/2021. Please advise. en-US(C) Copyright 2006-2024 Inflectra Corporation.support@inflectra.com/Computers/Software/Project_Management//Computers/Software/Quality_Assurance/KronoDesksupport@inflectra.comhttp://www.inflectra.com/kronodesk/forums/threads120/Support/Forum/spiraplan/issues-questions/2490.aspxthreadId=2490Prince Toms (ptoms@hpe.com)Identify Churn Count ( re-open) for a particular incident There are about 100 Incidents in a particular product. As a Product Owner, I would like to know how many times a particular incident was re-opened? Example - IN:54555 Closed on 9/4/2021. IN:54555 Re-opened on 9/5/2021 IN:54555 Closed on 9/6/2021 IN:54555 Re-opened on 9/7/2021. Please advise. Mon, 06 Sep 2021 19:25:00 -04002021-09-07T12:57:28-04:00/Support/Forum/spiraplan/issues-questions/2490.aspxmessageId=4116David J (support1@inflectra.com) Hello Please check out this custom report: https://inflectra.com/Support/KnowledgeBase/KB441.asp Hello Please check out this custom report: https://inflectra.com/Support/KnowledgeBase/KB441.aspx Regards David Tue, 07 Sep 2021 12:57:28 -04002021-09-07T12:57:28-04:00/Support/Forum/spiraplan/issues-questions/2490.aspx#reply4116