Using the SOAP API and pulling by custom property

Thursday, May 30, 2013
Avatar
Hello,

Is it possible, using Incident_Retrieve in the SOAP API, to pull by a custom property in the filter? Specifically, I have a custom property named "Client" and I want to pull all of them that have a certain value. Is this possible? Does using it like any other property work? (ie just do Client as the propertyname?)

Thank you.
1 Replies
Thursday, May 30, 2013
Avatar
re: BALKHALIL Thursday, May 30, 2013
Hi Bilal

Yes you can definitely retrieve using a custom property filter.

However you don't specify the display name of the field, you need to use its custom property number:

I.e. Custom_01, Custom_02 would be the field name.

Does that make sense now?

Regards

Adam

Spira Helps You Deliver Quality Software, Faster and With Lower Risk

And if you have any questions, please email or call us at +1 (202) 558-6885

 

Statistics
  • Started: Thursday, May 30, 2013
  • Last Reply: Thursday, May 30, 2013
  • Replies: 1
  • Views: 1686