On Windows XP you will see a message that looks similar to:
 

C:\Documents and Settings\All Users\Documents\Rapise\Scripts\AllLibraries.json



On Windows 7 and later you will see a message that looks similar to:
 

C:\ProgramData\Documents\Rapise\Scripts\AllLibraries.json



In either case the problem is the same, it means you have a missing junction / symbolic link in Windows that should normally redirect the following location:

  • C:\ProgramData\Documents → C:\Users\Public\Documents

     

The solution is to recreate the missing Junction / Symbolic link by doing the following:

  1. Open an administrator Command Prompt.  Enter “command” in your start menu search, right-click on Command Prompt, and select “Run as administrator”.
     
  2. To create the symbolic link, enter the following in command prompt:
     
    mklink /J C:\ProgramData\Documents C:\Users\Public\Documents

     

That should fix the issue.

For those interested, the following options are available to the MKLINK.exe command:

  • /D – creates a soft symbolic link, which is similar to a standard folder or file shortcut in Windows.  This is the default option, and mklink will use it if you do not enter a prefix.
  • /H – creates a hard link to a file
  • /J – creates a hard link to a directory or folder