Help Desk Simplified

Customer Support & Help Desk

Free Trial Please!
Y for You

You'll Love Using Kronodesk

Focus on helping customers, not the tools you need to support them. Kronodesk is beautiful on the outside and powerful on the inside. You'll be up and running in moments, have a customized look and feel in minutes, then get back to keeping your customers happy.

C for Customers

Your Customers Will Love You

Kronodesk will help your customers help themselves. When they need you, Kronodesk's powerful ticketing system lets them contact you from anywhere. And they can track it all from a one-stop-shop support hub.

Feature Highlights

Help Desk Ticketing System

Help Desk

Customers can send, access, and check-in on tickets from the web or their email. Agents can manage and respond to tickets quickly and easily from any device. The help desk can be customized to your needs with custom fields, priorities, and workflows.

Knowledge Base Software

Knowledge Base

KB articles are deeply integrated with the help-desk, so customers can get the help they need fast. Search and organization make it easy to find the right KB, every time.

Support Forums for Customers

Support Forum

With KronoDesk's support forums, your customers can help each other. And a central dashboard lets agents monitor posts at a glance. Stay in the loop on a particular thread or forum by subscribing (email or RSS).

Help Desk Reports & Graphs

Feeds Your Application Lifecycle

KronoDesk works seamslessly with SpiraTeam to provide an end-to-end flow of information from your customers to your developers and product managers. Customizable reports are the icing on the cake.

Customer Testimonial

It provides all the functionality that is needed to run a helpdesk off of and for the tracking, assigning, and communication of problems for customers. It also provides forums and a knowledge base so customers may browse similar or the same problem and find a solution before the helpdesk is required.
Eric Bailey, SMS Inc

Get More With KronoDesk

As many users, agents, tickets, KB articles, API calls as you want. All pricing is based on concurrent agents.

Our one goal is to help you succeed. We care deeply about giving you the best quality service and support you've ever had.

Flexible options to make your life easier. Use on desktop or mobile; your servers or our cloud.

Try KronoDesk free for 30 days, no credit cards, no contracts

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And if you have any questions, please email or call us at +1 (202) 558-6885