In addition to the core system, there any many extensions, add-ons and other downloads for KronoDesk® that can be used to increase its capabilities or allow it to integrate with other systems.
Some of the downloads were developed in-house by us, and others have been written by our developer community, however they are all backed-up by our legendary team of support specialists.
The following downloads are currently available for KronoDesk:
|Help Desk Integration (See Documentation)|
KronoDesk Email Integration Service
Scans incoming support emails and either loads them into KronoDesk as new customer help desk tickets, or adds them as new comments/notes to existing help desk tickets. Compatible with KronoDesk 1.0 and POP3 mail-servers.
|Microsoft Office Documents (See Documentation)|
MS-Office 2010/2013 Add-Ins
Add-In for Microsoft Excel 2010/2013+ that allows you to import/export data from these applications to/from KronoDesk.
(Prerequisite: Microsoft VSTO 10.0 - x86 | x64)
Compatible with KronoDesk v1.1+
KronoDesk Excel Import Template
Import template that should be used when importing/exporting data from a Microsoft Excel spreadsheet.