Reasons to Buy From Us | Our Differentiators | Inflectra

Our Differentiators

Experience The Inflectra Difference

At Inflectra, we are fully committed to provide our customers with the very best products and customer service. We believe in going the extra mile to ensure that each customer is satisfied with our software testing and project management solutions. We have the experience and the reputation in the field to deliver the products customers need to expedite their projects and assure quality every step of the way.

In addition to offering the best programs for the management of your software testing and development life cycle, we also stand behind our work. We offer a 30-day, unconditional money back guarantee on all of our products. Our customers choose us because:

  1. Exceptional Support – Our expert support staff are available all the time (24 hours a day) to help customers with any questions or concerns. We want our software to deliver the most value with zero hassle. That’s why we insist on being available to assist when the need arises. Unlike many other companies, our support personnel work right alongside our developers so that you get a knowledgable person from your first interaction. No outsourced call centers!
  2. Quality and Ease of Use – We believe in combining both a rich feature set and easy usability in our products. We want you to spend more time using our products and delivering value and less time configuring them and administering them them. You won't find requirements management, software testing and help desk software with a lower total cost of ownership anywhere.
  3. Easy to Try and License - We believe that the user experience is paramount. From your initial experience of signing up for a trial version, using our products for the first time and mastering their features, you will find that we have made the process straightforward and simple. In addition, we have thrown out the rule book and made our pricing and licensing straightforward and transparent, with concurrent licenses.

Don't Take Our Word for It!

Info-Tech, a leading software research organization ranked Inflectra with the highest score in the industry for likeliness to recommend out of the top 35 players in our industry.

SpiraTeam ranked Leader in InfoTech ALM Data Quadrant

See All Our Awards

10 Reasons To Be Our Customer

There are lots of companies selling quality assurance and project management software that want your business. We want to earn your business, and believe that the following reasons illustrate why you should choose us:

  1. 30-Day Money Back Guarantee

    We are so confident that you will love our software that we offer a 30-day money back guarantee. If the software doesn't meet your needs, just ask for your money back.
  2. Expert Technical Support

    We really care about our software. If you run into any problems you can count on us doing anything and everything we can to help you resolve it quickly and effortlessly.
  3. Quality Software

    Everything about our software is high quality. The software was professionally designed and implemented by a very experienced development team, the look and feel was created by a professional graphic designer, and the application has been thoroughly tested.
  4. Get Started Immediately

    As soon as you complete your online order, you will be taken to the secure customer area of this website where you will be able to either access your hosted instance in our secure ALM cloud or download a copy of the software. In either case, you will have the application fully up and running in as little as 30 minutes after ordering!
  5. Extremely Easy to Use

    There is a reason that 99% of our customers needed no training; all of our products are designed to be easy to use without any formal training or instruction by both business and technical users. We have programmed the systems with all of the default configurations needed to get started with. Of course, advanced users can customize them to meet their unique needs, but unlike many other products, you do not need an army of consultants to get started.
  6. Open Platform

    All of our products are complete suites, however we are true believers in open architecture; all of our products feature rich, documented, stable APIs. In addition, we have a vast library of free add-ons, extensions and integrations with the market leading tools so that you don't have to worry about vendor lock-in.
  7. Free Upgrades and Support for One Year

    Our software comes with a full year of free upgrades and customer support. As we keep adding new features, you can get them without paying anything extra.
  8. Unbeatable Price

    Our software is considerably more affordable than all of of our competition. Our years of development experience enable us to work efficiently, creating a savings that we pass along to our customers.
  9. Thorough Documentation

    We provide comprehensive, easy-to-follow documentation that includes a quick-start guide tutorial, detailed administration guide, a comprehensive user manual and integrated online help.
  10. Secure, Easy Ordering

    Orders can be placed online using either a credit card or PayPal. All transactions are SSL-secured and guarantee your privacy. You can also order by check, wire transfer, or with a corporate purchase order.

100% Money-Back Guarantee

We are so confident that you will be fully satisfied with our products that we offer a 30-day*, unconditional, money back guarantee!

What guarantee does Inflectra offer?

Of course, like any good software company, we offer a standard money back guarantee. Better than that, though, let us know why you want to return the application, and we will do whatever we can to fix the problem. We understand that you have tight timelines, and once you have selected a product, the last thing you want to do is return it and start over again.

How is Inflectra's guarantee better than other guarantees?

We are willing to do whatever it takes to make your experience with our software a success. Is the application missing functionality that you desperately need? Let us know, and we may be able to build the functionality into a new release and issue it to you within days. Are you having trouble installing the application? Send us an email, and one of our expert developers will gladly assist you, and even call you, if necessary. Did you find a bug? Tell us about it, and we will fix it for you as soon as possible. Any other problems? We're eager to help with that, too!

Is there any risk if I buy the application today?

No! We are so confident that you will be fully satisfied with our applications that we are happy to offer this 30-day money back guarantee. With an unconditional, money back guarantee, you can install and demo the application on your own server at no risk! And with our offer to even enhance the application for you, buying an application from us could be as good as hiring your own custom contractor for the price of a single application.

* The money back guarantee is valid for 30 calendar days from date of purchase of a commercial version, or for 30 calendar days from the download of a trial version.


Please contact our sales team if you have any questions about our products, or the Inflectra guarantee.