Inflectra | Ideas & Inspirations | Blogs, Articles & Whitepapers

Blog: Ideas & Inspirations

The Inflectra Blog contains articles on all aspects of the software lifecycle, in addition we have whitepapers, background articles, videos and presentations to help get you started:

Bulk Import of Requirements Test Step Traceability for Mission Systems

October 18, 2018

One of the unique needs when designing and developing mission systems for the defense industry, is the fact that you need to be able to trace system requirements to individual test steps in a test case. Based on this advice we received from industry subject matter experts, we added support in SpiraTeam v5 for this feature. However one limitation was that the data migration tools we have for loading data from Excel into SpiraTeam don't let you add requirement - test step links in bulk... until today.

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Recording of MS Dynamics NAV & Robotic Process Automation (RPA) with Rapise

October 11, 2018

Rapise is the most powerful and complete software testing tool on the market for testing the Microsoft Dynamics family of applications. In addition, many of our customers are using Rapise to perform Robotic Process Automation (RPA) of Dynamics applications to automate common business processes and tasks. We recently had a webinar that demonstrated the best practices and tips and tricks for testing and/or automating Microsoft Dynamics NAV. Don't worry if you missed the webinar, we have a recording available.

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4 Signs You Need to Purge Your Ticket System

October 10, 2018

Having a quality customer support system is vital for any business, small or large. A really good system puts your business ahead of the competition. In fact, according to Huffington Post, research has proven that a whopping 55 percent of consumers are willing to pay more for a guaranteed good experience.

 

This means it’s time to get rid of your current ticket system for evaluating customer issues. Whether you offer an upgraded experience to those willing to pay more or change your system from the bottom-up, here’s how to know your ticket systems is outdated. Whether in a help desk or in customer support, here’s when it’s time to cater to your customers in a way that organizes the highest priorities.

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Recap: #AUSTesting Days - Inflectra Meets Testers & QA Professionals in Melbourne, Australia

October 9, 2018

We, at Inflectra, long figured out that geography is not a hindrance when you have an #awesome event to attend!

So, we sponsored and showcased Inflectra's award-winning software platforms at the Australian Testing Days Expo in Melbourne on October 8, 2018. Represented by Inflectra's local partner, Peter Brackstone, we were able to get the Spira and Rapise family of software tools and Inflectra's name, in general, in front of the testing network in Melbourne, Victoria. Attendees were excited to find out how SpiraTest, SpiraTeam and Rapise can transform testing and QA for them. 

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What Do Knoxville, TN & Lexington, KY Tech Meet-Ups Have In Common?

October 8, 2018

Well, other than geography (both are in North America, and are predominantly English-language groups), they also are the proud recipients of an Inflectra sponsorship in 2018!

Knox QA and Bluegrass IIBA Chapter in Lexington, KY are volunteer-run groups that strive to build the community of practice centered around professional excellence in tech, business management and analytics. They both have a vibrant local following, and an active meet-up culture that is nurturing, inclusive and supportive.  That is why Inflectra is helping the two groups by rewarding their hard work and enthusiasm.

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