Knowledge Base Article

Home Page > Knowledge Base > Spira Platform

Home Page > Knowledge Base > Spira Platform > SpiraPlan

Home Page > Knowledge Base > Spira Platform > SpiraTeam

Home Page > Knowledge Base > Spira Platform > SpiraTest

Article Errors occur when trying to attach a screenshot or display "My Profile" page

by Elise B. on Wednesday, March 13, 2013

SpiraTeam uses Java (tm) for attaching screenshots to artifacts and for adding a user logo or avatar on My Profile page.
If a current version of the Java Plug-In is not installed in your browser, problems can occur. Depending
 on your browser, the source of the problem may not be clear.  For example, sometimes IE will report that
 there is a problem with the page. This article explains how to update your browser's Java Plug-In.
SpiraTeam version 4.0 requires Java version 6 or higher (also known as version 1.6).  We recommend using the latest version, which is currently version 7 update 17.

Using the same browser that you use for SpiraTeam, go to, click on the Free Java Download button, and follow the prompts.

Article Info
Last Updated: 3/13/2013
Article ID: KB41
# Views: 1768
Powered by KronoDesk v1.1.0.15 | © Copyright Inflectra Corporation 2011-2017 | Licensed to Inflectra Corporation.