Created By  inflectra.elise Wednesday, June 5, 2013

When attempting to drag and drop items to rearrange list pages, it does not work.

With Google Chrome browser, the zoom must be at 100% for drag and drop to work. Check the zoom level under the Chrome logo dropdown in the upper right.

Possible workarounds:
1. Set the zoom to 100% in Chrome.
2. With Chrome, use cut and paste, instead of drag and drop.
3. Use a different browser, such as Internet Explorer or Firefox.

Please note: only certain lists can be rearranged in this way. Example: requirements, test cases, and test steps. The other lists, such as incidents and tasks, can be sorted by clicking the arrows on the column headings.
Article Info
  • Last Updated: 6/5/2013
  • Article ID: KB52
  • Views: 3259