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Article Spira or KronoDesk displays 404 page not found error on certain pages

by Adam S on Tuesday, May 6, 2014

If you have an installation of SpiraTest, SpiraPlan, SpiraTeam or KronoDesk that displays a 404 page not found message on certain pages, it may be due to a configuration issue on the server preventing the URL rewriter from functioning correctly.

If you receive HTTP 404 page not found errors on various pages, check the Application Event Log on the server and if you see a message similar to the following:

APPLICATION.Web.Classes.UrlRewriterModule::PopulateRules:
Unable to generate a temporary class (result=1).
error CS2001: Source file 'C:\Windows\TEMP\uqmnyao5.0.cs' could not be found
error CS2008: No inputs specified
[System.InvalidOperationException]

Then the solution is to grant NETWORK SERVICE (the built-in Windows user that our applications run under) Full Control permissions to the C:\Windows\TEMP folder.

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Last Updated: 5/6/2014
Article ID: KB81
# Views: 1045
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