Archive for April 2015

User Story Normalization

April 24th, 2015

Traditional software development estimating techniques are slow, long lasting exercises and as such are totally unsuited to Agile processes. New methods of estimating have emerged which fit the Agile model, requiring minimal effort to provide ‘just enough’ information to support prioritization and decision making. The popular unit of measurement for Agile sizing is the Story Point. Read More

KronoDesk has made the Top 25 in GetRank!

April 8th, 2015

GetApp has just released its 2015 Q1 Customer Service ranking, GetRank, and KronoDesk has made the top 25.

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