Support Home

Inflectra Support

Outstanding support is the foundation of our company, and we want your experience with our products to be exceptional from the start. We dedicate more than half our technical resources to support, and we make support a priority over all other work.

To ensure your satisfaction, we provide one year of product support FREE with every purchase, which guarantees you access to our knowledge base, helpdesk and phone support (View our full support policy.).


1 - Documentation   Read Our Documentation
Our thorough product documentation contains a wealth of useful information.

2 - FAQs   Check out the Frequently Asked Questions
The answers to many commonly asked questions can be found in our Frequently Asked Questions.

3 - Forums   Consult our Customer Support Forums
We have an active community of users who may have already encountered your problem before. Inflectra personnel monitor the forums and may have posted a solution.

4 - Help Desk   Fill out a Help Desk Ticket
If you cannot find an answer in our online documentation or support forums, fill out a support ticket. A support engineer will respond to you shortly.

Our support hours are Monday - Friday, 9:00am - 5:00pm Eastern Time (excluding U.S. public holidays).

Support Info

Email Support

You can send your questions or issues via email using our online support ticket any time.

We will respond to you within one business day.

Phone Support

If you prefer the phone, Inflectra's support specialists are ready to assist you with your issue.

1-866-572-5878 (toll free)
+1-202-558-6885 (outside US)

Monday - Friday
9:00am - 5:00pm ET