Articles Tagged 'iis'

Articles
Ways to Optimize Spira and KronoDesk Performance

Sometimes we get help desk tickets from on-premise customers regarding the performance of our web-based applications (SpiraTest, SpiraPlan, SpiraTeam and KronoDesk). Whilst every situation is different, this article provides some common best practices that should help having a high-performing system.

Increasing the Maximum Upload File Size in IIS

By default, IIS web server allows for limited file size to be uploaded to the web server. For IIS 6 and IIS 7, the default maximum file upload size is 4 MB and 28.6 MB respectively. IIS 7 returns a 404 error (HTTP Error 404.13 - CONTENT_LENGTH_TOO_LARGE) if someone uploads something larger than 30MB. In order to allow for larger file size uploads, a few server changes are required.

SpiraTeam & KronoDesk - Common Installation Questions

Our web-based products: SpiraTest, SpiraPlan, SpiraTeam and KronoDesk make use of the Microsoft IIS web-server and Microsoft SQL Server database platforms.

This KB article explains some of the more common error messages that can occur after installing one of our products and the steps to remedy them.

This article was written specifically for versions v3.0 - v4.2 of Spira and versions v1.x of KronoDesk.

SpiraTeam and KronoDesk Javascript Not Loading Fully on Windows 8+
If you install SpiraTeam or KronoDesk on Windows 8 or later, you need to make sure that the various IIS Roles and Features are installed. If not, you may find that various Menus don't display correctly or that the pages do not display any data. This article describes the features and roles that need to be included.
SpiraTeam and KronoDesk Javascript Not Loading Fully on Windows Server 2012
If you install SpiraTeam or KronoDesk on Windows Server 2012, you need to make sure that the various IIS Roles and Features are installed. If not, you may find that various Menus don't display correctly or that the pages do not display any data. This article describes the features and roles that need to be included.
How to resolve PageHandlerFactory-Integrated Bad Module errors

This article describes how to resolve the following error message that can occur on new installations of SpiraTest, SpiraPlan, SpiraTeam or KronoDesk when ASP.NET is not correctly configured. This message typically only occurs on Windows Vista, Windows7 or Windows 2008 Server.

HTTP Error 500.21 - Internal Server Error
Handler "PageHandlerFactory-Integrated" has a bad module "ManagedPipelineHandler" in its module list.

Performance issues with IE9 running apps under ASP.NET 4.5

If you face performance issues with Spira or KronoDesk when the users use Internet Explorer 9.0, there is a known issue in ASP.NET 4.5 that can cause the client to disconnect and all subsequent AJAX calls do not get processed. This article describes the symptoms and the solution.


Application Dropdowns and Other Controls Not Displaying Correctly
When installing SpiraTest/Plan/Team or KronoDesk on a Windows 2008+ server, some of the controls or content in the application does not display correctly.