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Thursday, March 3, 2011

Currently I have setup different roles for different purposes like "INCIDENT Manager", "INCIDENT Controller", "REQ Manager", "REQ User", etc.! In the meantime I have some more projects and the need that some persons need to have the role of e.g. REQ Manager and INCIDENT Manager. So I assume that I have to create a new role which has the permissions of both roles !

Is there another, better way to deal with roles and permissions ?

Is there probably a plan for a next release to allow combining user roles ?

3 Replies
Adam SAdam S
re: Thomas Hartmann on Thursday, March 3, 2011
Thursday, March 3, 2011

That is currently the best way of achieving what you want as users can only have one role on a particular project. Expanding this is something we're considering, but it's not the highest priority right now.

rajasekar babukrajasekar babuk
re: Thomas Hartmann on Thursday, March 3, 2011
Monday, May 21, 2012
If u want to give REQ Manager and INCIDENT Manager as permissions . my suggestion is keep the both roles in the same name and Start giving same permissions for both REQ Manager and INCIDENT Manager. 
Marc RuehlaenderMarc Ruehlaender
re: Adam S on Thursday, March 3, 2011
Wednesday, January 20, 2016
Please consider to make this feature (allowing a user to have more than one role) available!

It not only makes the handling of access rights easier, but also the handling of notifications.

Currently, if I have notifications to be received by Role A and notifications to be received by Role B, and now I need to accommodate a user that needs both roles, I will have to:

1) create a new Role AB and make sure that I get all the rights assigned correctly
2) go through all the notifications and make sure that wherever Role A or Role B is supposed to receive it, add the new Role AB as recipient

It would be much much easier and less error prone, if I could just assign both roles to the user.

  • Started: 3/3/2011
  • Last Reply: 1/20/2016
  • Replies: 3
  • Views: 6283
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