Ask the user to clear out their browser's cache of cookies and stored internet pages/content. After they do this and then close and reopen their browser, the issue should be resolved.
This error can happen if the browser has run out of space to store web page data or if the browser has cached parts of older versions of the application.
Article Info
  • Last Updated: 6/9/2015
  • Article ID: KB157
  • Views: 1172