Knowledge Base Article

> Knowledge Base > Rapise > Rapise Web

Created By  inflectra.adam Wednesday, April 6, 2016
When you try and connect to the 64-bit version of the Google Chrome web browser using Rapise 4.0 (or earlier) you may get the error 'Connection to Chrome Failed!'. This issue has been fixed in the Rapise 4.1 release, but for those customers using Rapise 4.0 or earlier, this article provides two solutions.


When you try and play a test using Google Chrome x64 you may get the following error message:

When you then go to the Google Extensions menu, you will see a second error message:

This means that you are using the 32-bit version of the Rapise Chrome connector with the 64-bit version of Chrome.


There are two solutions to address this issue:

  1. You can simply uninstall Chrome x64 and install the 32-bit version of Chrome instead (x86)

  2. Download the attached RapiseChromeProxy.exe from this KB article and use it to the replace the version that comes with Rapise (typically found in the C:\Program Files (x86)\Inflectra\Rapise\Extensions\Chrome\ folder)

Selected files will be attached to any email sent on saving ticket.

file selected files selected  () Delete Selected

  • Created:
  • by:

Select files to upload

Or drag and drop files here

Uploading …
Upload More?
There was an error.
Try again?

Save to upload the selected file(s)

Article Info
  • Last Updated: 4/6/2016
  • Article ID: KB205
  • Views: 2191