Created By  inflectra.adam Tuesday, October 23, 2012

When you try and connect to HP ALM 11 using the Spira Importer for HP QC 9.0+ you may receive the following error message:

System.Runtime.InteropServices.COMException (0x80040154): Retrieving the COM class factory for component with CLSID {C5CBD7B2-490C-45F5-8C40-B8C3D108E6D7} failed due to the following error: 80040154 Class not registered (Exception from HRESULT: 0x80040154 (REGDB_E_CLASSNOTREG)).

This article describes the steps necessary to resolve this issue.

This error occurs because some of the needed client libraries for accessing HP ALM have not been downloaded onto the local machine.

The steps to resolve the issue are:

  1. From the main HP ALM home page, click on the "HP ALM Add-Ins" link.

  2. Then click on the "HP ALM Connectivity" download.

  3. Download and install the HP ALM Connectivity plugin.

  4. Now the Spira Importer will be able to connect.

If you still experience any issues, please contact Inflectra customer support.

     

     

Article Info
  • Last Updated: 10/23/2012
  • Article ID: KB22
  • Views: 2733