More and more computers are equipped with High DPI displays. Though high resolution looks beautiful it may bring some issues. One of them is broken recording in Rapise.
If Learn works but Recording is not then High DPI is under suspicion. To fix the issue disable High DPI scaling in the properties of application shortcut.
Right click the shortcut and choose Properties.
Set the checkbox.
Relaunch the application.
Selected files will be attached to any email sent on saving ticket.
Select files to upload
Or drag and drop files here
Save to upload the selected file(s)