Jenkins plug-in connection failure over https

Tuesday, January 13, 2015

I am trying to setup the connection from Jenkins to SpiraTeam using the Jenkins plug-in, but it fails to connect.
The SpiraTeam server is using SSL, so I enter the web address using https://<dns name>/SpiraTeam.

The error reads:
Error connecting to SpiraTeam: Error sending results to SpiraTest server (The server sent HTTP status code 403: Forbidden)

So I get an access denied (403.4) error. Connecting to the SpiraTeam server directly with the username/password is not a problem.
In the IIS failed request logs I notice that the requested URL is http://

The Jenkins server is on the same network/LAN, I installed the certificates used in the Jenkins Java keystore.

Anyone have a suggestion what I need to do to be able to connect?
3 Replies
Tuesday, January 13, 2015
re: ykingma Tuesday, January 13, 2015
Hi Yvette

It maybe that you have a proxy server that is requiring authenticating, giving that error.

Our Jenkins plugin works fine over HTTPS which is why I am suggesting you take a look there.

If that doesn't work, please log a help desk ticket with us.

Wednesday, January 14, 2015
re: inflectra.jimx Tuesday, January 13, 2015
Hi Jim,

Thanks for your reply.

Could you please tell me where I should look for these proxy settings?
Or how I can confirm that this is the case?

In Jenkins we do not have any proxy settings configured and on the SpiraTeam server we also do not have a proxy.
This is as far as I know, because the firewalls and policies are setup by our IT department.
Both servers are on the same LAN.


Thursday, February 12, 2015
re: ykingma Wednesday, January 14, 2015

Hi Yvette

Could you please log a help desk ticket.



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  • Started: Tuesday, January 13, 2015
  • Last Reply: Thursday, February 12, 2015
  • Replies: 3
  • Views: 15329