Data Sync Issues

Wednesday, June 18, 2014 9:28:53 AM
Hi,

I am using SpiraTeam 4.1 and installed the Jira 5. I made all the necessary setups.(Project Mapping, Standard Field mapping and Custom Field mapping.) But, data sync is not happening and facing the following issues:

  1. Data synchronization is not enabled for this project
  2. There was no field definitions for token '<span id="cplmaincontent_cpladministrationcontent_grdfields_lbltoken_4">description</span>'
  3. There was no field definitions for token '<span id="cplmaincontent_cpladministrationcontent_grdfields_lbltoken_22">id#</span>'
  4. There was no field definitions for token '<span id="cplmaincontent_cpladministrationcontent_grdfields_lbltoken_21">projectname</span>'

Kindly let me know how to resolve the above issues.

Regards,

Jothimani.
(To Reply to this thread you first need to Sign-In )
1 Replies
Thursday, June 19, 2014 2:58:32 AM
Avatar
re: jkanagarajan on Wednesday, June 18, 2014 9:28:53 AM

Hi Jothimani

I would recommend logging a help desk ticket to resolve this. However in general only the first message is related to data-synchronization (the other two are due to an invalid email template for notifications)

It means that you have a project not set to Active for synchronization.

Regards

Adam
Statistics
  • Started: Wednesday, June 18, 2014 9:28:53 AM
  • Last Reply: Thursday, June 19, 2014 2:58:32 AM
  • Replies: 1
  • Views: 3481
Tel: 1-866-572-5878 | Help Desk | Legal Notices | Privacy Policy
Powered by KronoDesk v2.1.5 help desk software | © Copyright 2011-2018 | Licensed to Inflectra Corporation.