Data Sync Issues

Wednesday, June 18, 2014
Avatar
Hi,

I am using SpiraTeam 4.1 and installed the Jira 5. I made all the necessary setups.(Project Mapping, Standard Field mapping and Custom Field mapping.) But, data sync is not happening and facing the following issues:

  1. Data synchronization is not enabled for this project
  2. There was no field definitions for token '<span id="cplmaincontent_cpladministrationcontent_grdfields_lbltoken_4">description</span>'
  3. There was no field definitions for token '<span id="cplmaincontent_cpladministrationcontent_grdfields_lbltoken_22">id#</span>'
  4. There was no field definitions for token '<span id="cplmaincontent_cpladministrationcontent_grdfields_lbltoken_21">projectname</span>'

Kindly let me know how to resolve the above issues.

Regards,

Jothimani.


1 Replies
Thursday, June 19, 2014
Avatar
re: jkanagarajan Wednesday, June 18, 2014

Hi Jothimani

I would recommend logging a help desk ticket to resolve this. However in general only the first message is related to data-synchronization (the other two are due to an invalid email template for notifications)

It means that you have a project not set to Active for synchronization.

Regards

Adam

Spira Helps You Deliver Quality Software, Faster and With Lower Risk

And if you have any questions, please email or call us at +1 (202) 558-6885

 

Statistics
  • Started: Wednesday, June 18, 2014
  • Last Reply: Thursday, June 19, 2014
  • Replies: 1
  • Views: 5120