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Saturday, September 7, 2013
Hi Inflectra Team,

Could you please confirm a couple of questions:

1. How do we do reporting, similar to the reporting options in SpiraTest?
2. Is there a way to customise the Email templates for 'On Ticket Creation' etc? at the moment there's only options for new user notification, forgotten password etc.

3 Replies
Adam SAdam S
re: Paul Nugent on Saturday, September 7, 2013
Sunday, September 8, 2013

Hi Paul

In the current version of KronoDesk (v1.0) there is no reporting module and the email templates are not customizable.

However in our next release (v1.1) we shall have both a Reports module (similar to that in SpiraTeam) and an email templating system (also similar to SpiraTeam).



Paul NugentPaul Nugent
re: Adam S on Sunday, September 8, 2013
Monday, September 9, 2013
Hi Adam,

Do you have an ETA on when 1.1 is expected to come out?
Also, i'm experiencing a couple of bugs when i'm trying to administer/configure custom fields.

The error:

"A system error has occurred... Please click on the Home Page link to return to the application 


Please contact support and provide the following details:

Sequence contains more than one element at System.Core
Adam SAdam S
re: Paul Nugent on Monday, September 9, 2013
Monday, September 9, 2013

Hi Paul

Please send such support request to our help desk (or email - the forums are not checked as frequently.



  • Started: 9/7/2013
  • Last Reply: 9/9/2013
  • Replies: 3
  • Views: 7308
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