Questions

Sunday, September 8, 2013
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Hi Inflectra Team,

Could you please confirm a couple of questions:

1. How do we do reporting, similar to the reporting options in SpiraTest?
2. Is there a way to customise the Email templates for 'On Ticket Creation' etc? at the moment there's only options for new user notification, forgotten password etc.

Thanks
Paul
3 Replies
Monday, September 9, 2013
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re: PRN86 Sunday, September 8, 2013

Hi Paul

In the current version of KronoDesk (v1.0) there is no reporting module and the email templates are not customizable.

However in our next release (v1.1) we shall have both a Reports module (similar to that in SpiraTeam) and an email templating system (also similar to SpiraTeam).

Regards

Adam

Monday, September 9, 2013
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re: inflectra.adam Sunday, September 8, 2013
Hi Adam,

Do you have an ETA on when 1.1 is expected to come out?
Also, i'm experiencing a couple of bugs when i'm trying to administer/configure custom fields.

The error:

"A system error has occurred... Please click on the Home Page link to return to the application 

 

Please contact support and provide the following details:


Sequence contains more than one element at System.Core
Monday, September 9, 2013
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re: PRN86 Monday, September 9, 2013

Hi Paul

Please send such support request to our help desk (or email support@inflectra.com) - the forums are not checked as frequently.

Regards

Adam

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