Black screen on Chrome (25.0.1364.172 m) Record

Monday, March 18, 2013 3:43:29 PM

I recently updated to Rapise 1.6, and when I try to record from a Chrome instance, that entire screen turns black and Chrome becomes unresponsive. This occurs as soon as I select the address bar.

I am using RapiseChromeExtension 1.6.0 which was included with the Rapise installation, and Chrome is updated to the current release.

Could this be a matter of having Chrome more up to date than the Chrome extension?

Thanks!

1 Replies

Tuesday, March 19, 2013 3:26:24 PM

inflectra.adam

re: ymgagnon on Monday, March 18, 2013 3:43:29 PM

Hi Yves

We have just tested it out with Chome Version 25.0.1364.172 m and Rapise 1.6 and it works correctly for us. I would recommend logging a help desk ticket so that we can give more specific advice.

Regards

Adam

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Started: Monday, March 18, 2013 3:43:29 PM
Last Reply: Tuesday, March 19, 2013 3:26:24 PM
Replies: 1
Views: 1406

Black screen on Chrome (25.0.1364.172 m) Record

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