RemoteLaunch give extension error for TestComplete 9.2.

Hi,

I've been using TestComplete and SpiraTeam RemoteLauch together for a while now and things had previosly been working fine. Now however after updating to TestComplete 9.2 and using the extenstion provided by Inflectra for the new version I am getting a message that appears after trying to kick off a test through RemoteLaunch.

After saving the parameters for the run in SpiraTeam, shortly after I check and it appears in the Status tab of RemoteLauch displaying the test to be kicked off by the tool. When it comes times for the test to start a small green play sign appears next to the date (still in Status tab) showing that it has began to run. This green play sign lasts only for a short time and then turns to a red "X". Nothing gets ran and the test set dissapears from the queue.

I check back with SpiraTeam to see whatever issue was returned and the message I get under Test Run Details is that the Execution Status was Blocked with attached message reading:

"Extension 'TestComplete9.2' was not loaded or was in error condition. Could not run TC:2618 in TX:356."

I have not made any changes whatsoever to this file, simply copied and pasted it from the Inflectra download to my extensions folder for Spira RemoteLauch.

Please assist, I have no idea where this is coming from.

Regards,

LaRae White