Report Incident Detailed does not contain CreatorName in section Resolutions/Comments

The template is referencing a XML node "IncidentResolutions/IncidentResolution/CreatorName", but this node is not available in the XML file created by the report engine.
A report with comments but without a name is useless.

Exists any workarounds or when will it be fixed?

In the ArtrifactHistory no names of detected by user appear only the ID of the user is in the OldValueInt and NewValueInt. Same is for custom list fields: only the ID of the list entry appears in the OldValue/NewValue field but not the text from the list. I would expect the ID in OldValueInt/NewValueInt and the Text in OldValue/NewValue.

We are using SpiraTeam v4.2.0.1.

Regards
Kai

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3 Replies

Adam S

re: Kai Gerhold on Wednesday, December 3, 2014
Monday, December 8, 2014

Hi Kai

We have reproduced this and it will be fixed in an update to v4.2.

Regards

Adam

Kai Gerhold

re: Adam S on Monday, December 8, 2014
Monday, December 8, 2014

Thank you :-)

Will you fix the issue within the ArtifactHistory as well?

Do you have a date when we can expect the fix update?

Jim R.

re: Kai Gerhold on Monday, December 8, 2014
Friday, December 12, 2014

Hi Kai

We have already released v4.2.0.4 for download. For hosted customers it will be applied this weekend.

Regarding the other part, please log a help desk ticket so that we can better understand the question.

Thanks

Jim.

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Started: 12/3/2014
Last Reply: 12/12/2014
Replies: 3
Views: 2619

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