SpiraTeam Instant Messaging and Contacts

Tuesday, March 8, 2016 4:22:04 AM

I understand from the Product guides that SpiraTeam has an IM function using Contacts within the domain.

I can't find any content that helps me to create Contacts (to be displayed on my Home page) or to use the IM feature.

Any help would be appreciated.

2 Replies
Tuesday, March 8, 2016 4:23:51 PM
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re: brackstonep on Tuesday, March 8, 2016 4:22:04 AM
Hi Peter,

Did you try looking in the SpiraTeam User Manual? See sections 3.2.11, 3.3.5, and 9.1. Note that the Instant Messenger feature can be enabled and disabled in Administration ->System -> General Settings. If you don't see any evidence of the feature in your company's SpiraTeam instance, it may be disabled.

Regards,
Elise
Tuesday, March 8, 2016 8:54:23 PM
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re: inflectra.elise on Tuesday, March 8, 2016

Thanks, Elise.

I referenced the Manual and although it wasn't wholly obvious what I needed to do to add contacts and use IM, I've managed to gain enough insight to make it work.

Cheers,

Peter

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