JIRA synchronization problem

Tuesday, September 6, 2016 1:37:34 PM
Hi,
Question 1:
I tried to
-synchronize new requirement from Spira to JIRA - it is not working and to event list does not report any errors
- same from JIRA to Spira is working
- incidents are moving fine
What should i check?

Question 2:
Is it possible and how to use JIRA Synchronxzation to populate all  JIRA issues from existing Spira? Now it seems to work only when making new issues/requirements.

BR, Olli
1 Replies
Tuesday, September 6, 2016 5:20:56 PM
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re: olli.mensio on Tuesday, September 6, 2016 1:37:34 PM
Hi Olli

1) The requirements synchronization (unlike the incident one) is purely unidirectional, requirements only get added or updated from JIRA > SpiraTeam, not the other way around.

2) Click on Force Resync and all the old incidents will flow over.

Regards

Jim
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