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At My Page I want to display closed incidents as well RSS Feed

Thursday, September 22, 2016
I would like to display all the incidents that was assigned to me and in closed status now.
And I also would like to display all the incidents that was opened by me and in a closed status also.
Of course I want to display the closed ones with all the open incidents.
How do I manage to do that ? Is it possible to do that ?

All the best,

1 Replies
Adam SAdam S
re: Lajos Bela on Thursday, September 22, 2016
Tuesday, September 27, 2016
Hi Lajos

You can modify the definition of Open/Closed by going to Administration > Incident Statuses and making the types an "open" status.

Otherwise you could create a new saved filter for Your Assigned Incidents & Status = Closed and then that Saved Filter will be on the My Page, under "My Saved Searches".


  • Started: 9/22/2016
  • Last Reply: 9/27/2016
  • Replies: 1
  • Views: 228
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