Email Notification Template - include latest comments

Friday, September 23, 2011 8:53:58 PM
I would like to be able to include the latest comment on an incident or task in the notification template.  It would be great if ${Comments} was exposed as a property that we could include.
(To Reply to this thread you first need to Sign-In )
3 Replies
Monday, September 26, 2011 2:20:00 PM
Avatar
re: Greg on Friday, September 23, 2011 8:53:58 PM

This should be available right now. If you don't find that it's working for you, make sure you're running v3.1 patch 15 or later.
Wednesday, September 28, 2011 5:06:48 PM
Avatar
re: inflectra.adam on Monday, September 26, 2011
so the declaration like that ${Comments}.  If so what does it return - All the comments or is there one for the latest comment.

This is an undocumented feature BTW.
Wednesday, September 28, 2011 5:23:43 PM
Avatar
re: Greg on Wednesday, September 28, 2011
Sorry, it was me, I must be blind.  I see it now in the list.
Statistics
  • Started: Friday, September 23, 2011 8:53:58 PM
  • Last Reply: Wednesday, September 28, 2011 5:23:44 PM
  • Replies: 3
  • Views: 747
Tel: 1-866-572-5878 | Help Desk | Legal Notices | Privacy Policy
Powered by KronoDesk v2.0.0.1 help desk software | © Copyright 2011-2017 | Licensed to Inflectra Corporation.