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I tried to inject soap request about "TestRun_RecordAutomated2". But I got "403 - Forbidden: Access is denied", I put my normal account that using login via browser. I doubt that the required username/password is correct or not? Or I have to add spacial permission for use this account on soap request.
It could be the login/password is not valid, or the user has gotten logged out because of too many incorrect attempts!
I would check the Event Log inside Spira
If that doesn't give any clues, please log a support ticket.
This error indicates that the server has determined that you are not allowed access to the thing you've requested, either on purpose or due to a misconfiguration . It's probably because the site owner has limited access to it and you don't have permission to view it. The vast majority of the time, there's not much you can do to fix things on your (*client) end. There are four common causes for 403 Forbidden error (server side) . Here they are listed from most likely to least likely:
If authentication credentials were provided in the request, the server considers them insufficient to grant access. The client SHOULD NOT automatically repeat the request with the same credentials. The client MAY repeat the request with new or different credentials. However, a request might be forbidden for reasons unrelated to the credentials.
And if you have any questions, please email or call us at +1 (202) 558-6885
