Uploading large attachment files fails

Thursday, March 3, 2022
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We have configured the Webserver according the knowledge base article https://www.inflectra.com/Support/KnowledgeBase/KB306.aspx to allow uploads up to 2GB.

The current file we try to upload a re 1.2 to 1.6GB in size in Google Chrome (latest version) and we receive the following error approximately 30sec. after the upload has started:

Oh no! Error displaying this web page. Error code: STATUS_BREAKPOINT

In Firefox (latest Version) the Uploading doesn't finish. We canceled it by clicking the Cancel button in the "Add New Document" dialog after 10Minutes.

Is there a limitation within Spira itself or other configurations necessary within IIS?

Thanks for help,

Kai

1 Replies
Thursday, March 3, 2022
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re: KaiGerhold Thursday, March 3, 2022

Hi Kai

I would check in the Event Log on the Spira server to see what's being logged.

Then send us a support ticket with what you find.

Regards

David

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And if you have any questions, please email or call us at +1 (202) 558-6885

 

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  • Started: Thursday, March 3, 2022
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