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Running Office Pro 2010, have installed SpiraTeam V3.2 add-on with Microsoft VSTO 10.0.
Do not see the Inflectra toolbar add-on when opening Word template. SampleWordTemplate.docx
Did you install the Add-In and VSTO as your user or using someone else's Windows account?
Also did you try rebooting the PC, that sometimes (sadly) can make a difference.
Finally, do you see the Add-In listed in the Addins section of MS-Word 2010 (it may be listed as disabled)?