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Workflow Edit

Friday, April 25, 2014

Hello,

I edited a workflow that was in use, it is now not working properly. Many of the connections are no longer there. Added a new step between New and Resolved, however neither the new step or the Resolved step shows up. Is there a way to force it to use the new version of the workflow?

1 Replies

Wednesday, April 30, 2014

inflectra.david

re: sarahmccaffery Friday, April 25, 2014

Hi Sarah

You need to make sure that the requirement, incident or task type that you're using is actually pointing to that workflow (under Administration > Incidents > Edit Types for incidents).

Regards

Adam

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Started: Friday, April 25, 2014
Last Reply: Wednesday, April 30, 2014
Replies: 1
Views: 2764

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