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Friday, March 27, 2015

Hi,

I want all my incidents to default to the defect manager without user having to select from drop down - can I do this?

Also same question re Priority - I want to set a default?

Martin
1 Replies
Adam SAdam S
re: Martin Kay on Friday, March 27, 2015
Thursday, April 9, 2015

Hi Martin

That is not possible I'm afraid. This ability is an enhancement we have in the backlog.

In terms of the default Owner, that is not usually needed since if all issues are being triaged by the defect manager, simply modify the workflow to allow them the necessary permissions on all incidents and then they do not need to be explicitly assigned to him/her.

Regards

Adam

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  • Last Reply: 4/9/2015
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