Difference between Incident , bug , defect and issue

Wednesday, February 17, 2016 10:06:32 AM
What is the difference between Incident , bug , defect and issue ?
1 Replies
Friday, February 19, 2016 7:56:41 PM
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re: Naina on Wednesday, February 17, 2016 10:06:32 AM
Hi Naina

The different incident types are configurable in SpiraTest so you can make them whatever you want, however our intention with the default types was:
  • Incident = a problem was found during testing, at this point we don't know if it is a bug or not, might just be a misunderstanding
  • Bug = this is a fault in the system, needs to be fixed (e.g. the app doesn't work in IE11)
  • Issue = there is a business question that needs to be addressed (the app doesn't work in IE8, do we need to support IE8)?
We don't actually use the term 'defect' in SpiraTest by default.

Regards
Sarah
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