Actual Result images do not appear in test run word report.

Wednesday, June 29, 2016

When I execute a test and attach screenshots to the steps, the screenshots appear in the test run but if I try and create a report for the test run in word the image does not display.

Instead I get a little icon which basically says the "The linked image cannot be displayed, it may have been moved."

Is this because of some security setting? does anybody else have this problem and knows the fix?

I think I had the same issue in 4.5.

2 Replies
Friday, July 8, 2016
re: mlka Wednesday, June 29, 2016
Hi Martin

If you are running v5.0, download and apply the v5.0.0.6 update being released this weekend and that will fix the issue for you.


Tuesday, November 26, 2019
re: inflectra.jimx Friday, July 8, 2016


We are running version 6.2.11 and I have exactly the same problem.

Screenshots are not displayed in ActualResults column of Test Case Detailed report > Test Run section > Test Run Steps sub section if the report is exported in MS-Word (HTML) format

If I run the same report in MS-Word (XML), I get one single column for the home Test Run Steps sub-table and I can see the screenshots.

Please advise if there is something I can do to display the images in MS-Word (HTML) format.

Thank you

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  • Started: Wednesday, June 29, 2016
  • Last Reply: Tuesday, November 26, 2019
  • Replies: 2
  • Views: 2439