Incident Description field is required even when hidden and disabled

Saturday, January 21, 2017 2:26:15 AM
I have defined my workflow for incidents to have a defect in status NEW should have DESCRIPTION field disabled and hidden (and it is NOT a required field).
However when I go to save a new incident it tells me I have to enter a description to save (even though the description field is not visible).

Is this a bug?
1 Replies
Saturday, January 21, 2017 5:41:02 PM
Avatar
re: csimonson1 on Saturday, January 21, 2017 2:26:15 AM
Hi Carlotta

No that is working as designed. Unlike other types of artifact, Incidents always need to have a Description.

Regards

Adam
Statistics
  • Started: Saturday, January 21, 2017 2:26:15 AM
  • Last Reply: Saturday, January 21, 2017 5:41:02 PM
  • Replies: 1
  • Views: 560