Incident Description field is required even when hidden and disabled

Saturday, January 21, 2017
I have defined my workflow for incidents to have a defect in status NEW should have DESCRIPTION field disabled and hidden (and it is NOT a required field).
However when I go to save a new incident it tells me I have to enter a description to save (even though the description field is not visible).

Is this a bug?
1 Replies
Saturday, January 21, 2017
re: csimonson1 Saturday, January 21, 2017
Hi Carlotta

No that is working as designed. Unlike other types of artifact, Incidents always need to have a Description.



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  • Started: Saturday, January 21, 2017
  • Last Reply: Saturday, January 21, 2017
  • Replies: 1
  • Views: 2400