Tone of error and validation messages

Monday, June 18, 2018

I'm working in a test folder, picking cases to add to a test set, and notice a test case with a recent failure. I want to open that case in a new tab, but get the error message:

You need to select exactly ONE checkbox for the Open Item command!

Could Spira please not do this. There are many things the GUI makes difficult or tiresome, and being scolded does not help. This has bothered me for a while -- maybe there's a better way to make an enhancement request -- but could you please have a UX person review user messages for the tone you want to convey. Thank you.


1 Replies
Wednesday, June 20, 2018
re: soglesby Monday, June 18, 2018

Thanks for this feedback. I've passed this on to the team to explore along with other messages in the system. It's always difficult to balance features with ease of use. We work hard to get this right -- including with our tone. Feedback like this really helps. If you wish to pass on any other feedback about the GUI we'd love to hear from you. The best way of doing that is to email us at

Spira Helps You Deliver Quality Software, Faster and With Lower Risk

And if you have any questions, please email or call us at +1 (202) 558-6885


  • Started: Monday, June 18, 2018
  • Last Reply: Wednesday, June 20, 2018
  • Replies: 1
  • Views: 1678