Assigned incidents not showing on My Page

Thursday, March 21, 2013 2:02:38 PM

Hi

I logged some incidents as admin, then assigned them to my 'own' user ID, but they are not showing in My Page.

Please help.
Thanks
Jamie

 

1 Replies
Thursday, March 21, 2013 3:55:31 PM
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re: barnesj on Thursday, March 21, 2013 2:02:38 PM

Hi Jamie

Can you please check that they are in a status that is considered "Open". Only incidents in one of the 'open' statuses will appear on the My Page. Also by default it only displays the first 10 assigned items (can be configured by clicking on the cog icon for the widget.

Regards

Adam

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