Error message when executing a test case : A system error has occurred... Please click on the 'My Page' link to return to the application

Wednesday, July 2, 2014
We are using Spiratest v4.0 (003).
When trying to execute a test case, we are getting the following error message :

A system error has occurred... Please click on the 'My Page' link to return to the application

Offending URL: __Page
Source: Business
Message: There is no row at position 0.
Stack trace: at APPLICATION.Business.Incident.GetDefaultIncidentType(Int32 projectId) at APPLICATION.Web.TestCaseExecution.LoadIncidentLookups() at APPLICATION.Web.TestCaseExecution.Page_Load(Object sender, EventArgs e) at System.Web.Util.CalliHelper.EventArgFunctionCaller(IntPtr fp, Object o, Object t, EventArgs e) at APPLICATION.Web.PageLayout.OnLoad(EventArgs e) at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)

This error seems to occur on a specific project because we have other projects running fine where this error never happened.
We tried different user accounts to be sure the error is not linked to the user : no luck.

Could someone give some help please ? We are stuck and the start of our tests is just less than two week in front of us.

Thanks in advance
2 Replies
Wednesday, July 2, 2014
re: scatteau Wednesday, July 2, 2014

That error occurs if you do not have an active incident incident type. To fix it, in that project, go to Administration -> Incident: Edit Types and make sure you have at least one type, and that its "Default" is selected as yes.

Thursday, July 3, 2014
re: inflectra.kat Wednesday, July 2, 2014
That works !
Many thanks Elise, you just saved us.

Best regards,


  • Started: Wednesday, July 2, 2014
  • Last Reply: Thursday, July 3, 2014
  • Replies: 2
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