This article describes the steps for importing data from an Excel
spreadsheet into KronoDesk. You can use this to import help desk tickets and notes.
Several users have asked -- if it is possible to extract all incidents logged in a SpiraTest sever no matter what the project is. Using the built-in Incident reports or Excel Add-In, you have to extract incidents for each project and then move into one spreadsheet however they wanted to know if it was possible to do this as one extract from within the tool.
This article describes the steps for importing data from an Excel spreadsheet into SpiraTeam. You can use this to import requirements, test cases, tasks, incidents and releases.