Unified Service Desk (USD) is a hybrid application. It is a windows desktop application with embedded browser components. Follow this guide to setup a test automation framework for USD.
At Inflectra we think that UI Test Automation Framework is a set of tools with specific features that enables QA teams to develop and run tests, and effectively analyze test execution results.
In order for Rapise to be able to test a thick-client desktop application written using Qt, it needs to support Microsoft Active Accessibility (MSAA), as described in this article - http://doc.qt.io/qt-5/accessible-qwidget.html
This article demonstrates how to check your application to see if it supports MSAA.