Set Default on Boolean to Yes

Tuesday, May 26, 2020
Avatar

I have a custom incident field that is a boolean. I want to set the default value to yes when a new incident is created. Cannot find how in either the custom fields or in the workflow. l

1 Replies
Tuesday, May 26, 2020
Avatar
re: pbuickerood1 Tuesday, May 26, 2020

Please follow the steps below:

1. Edit the custom field (Setting > Custom Properties> Edit Definition (Boolean Field))

2. Go to Options and select the checkbox to default it to True.

Statistics
  • Started: Tuesday, May 26, 2020
  • Last Reply: Tuesday, May 26, 2020
  • Replies: 1
  • Views: 727