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My client has a relatively large number of custom fields on their requirements, and would like to be able to add notifications that are currently not possible.
One of the fields is "Business Analyst" ("BA"), with type "user". Whenever that field is updated, they need the BA whose name is in the field to be notified. This would need two changes that I can see:
Many thanks,
Colin
Hi Colin
Thanks for logging. I have added your vote to enhancement: [IN:1950]
Regards
David
Great suggestion, Colin! Allowing notifications for changes in custom fields and enabling recipients based on field content would definitely enhance flexibility and usability. Hope this gets implemented soon to address your client’s needs!
Another idea: Not to get notifications raised by changes done by yourself.
Dear Ilia,
Thank you for the suggestion.
We will note this for further consideration.
Regards,Victoria -
You’re right—most systems only trigger notifications on standard fields and fixed recipients. To notify based on a custom user field like “Business Analyst,” you’ll likely need a custom solution or plugin that listens for changes to that field and sends alerts accordingly.If your platform supports webhooks or API events for custom fields, that could be a good starting point.
Is there a case where an error occurs during activation where the new user does not receive a notification?
Hello,
Can you please specify what activation you refer? Activation of the custom property, new user or the notification?Please describe your specific case so we can check and assist.
Simply activate the user account.
Poor Bunny
Could it be that what they mean is the confirmation email got lost or wasn’t sent, for example?
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