Unable to get list of plugins to execute

Monday, March 21, 2011 7:28:32 PM
Running an evaluation of spiratest at the moment, and trying to get jira sync running.
Last week before I had the data mappings, I was getting all the way through to it telling me I had bad mappings. Now that I have the mappings in and configured, When I start the sync service the app log gives me a different error, not even getting that far:

Unable to get a list of Plugins to execute (the session was not authenticated, please call Connection_authenticate() method first)

Ideas on where to start troubleshooting this?
Thanks in Advance!


2 Replies
Monday, March 21, 2011 7:46:13 PM
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re: slawrence on Monday, March 21, 2011 7:28:32 PM
Shane Lawrence
When I start the sync service the app log gives me a different error, not even getting that far:

Unable to get a list of Plugins to execute (the session was not authenticated, please call Connection_authenticate() method first)

 

That error means that the user that the DataSync is configured to use (configured in DataSync.exe.config file) cannot log on to SpiraTeam. Check the user/password and verify the user's enabled in SpiraTeam, and you should be set to go.

Monday, March 21, 2011 8:43:46 PM
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re: inflectra.mike on Monday, March 21, 2011
./V8
Ya, I did change the password to match LDAP. Thanks for the quick head check!
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