Skip Navigation LinksHome Page > Forums > Integrations & Plug-Ins > Bug Tracker Data-Sync Int... > Unable to get list of plu...

Unable to get list of plugins to execute

Monday, March 21, 2011
Avatar
Running an evaluation of spiratest at the moment, and trying to get jira sync running.
Last week before I had the data mappings, I was getting all the way through to it telling me I had bad mappings. Now that I have the mappings in and configured, When I start the sync service the app log gives me a different error, not even getting that far:

Unable to get a list of Plugins to execute (the session was not authenticated, please call Connection_authenticate() method first)

Ideas on where to start troubleshooting this?
Thanks in Advance!
(To Reply to this thread you first need to Sign-In )
2 Replies
Monday, March 21, 2011
Avatar
re: slawrence Monday, March 21, 2011
Shane Lawrence
When I start the sync service the app log gives me a different error, not even getting that far:

Unable to get a list of Plugins to execute (the session was not authenticated, please call Connection_authenticate() method first)

 

That error means that the user that the DataSync is configured to use (configured in DataSync.exe.config file) cannot log on to SpiraTeam. Check the user/password and verify the user's enabled in SpiraTeam, and you should be set to go.
Monday, March 21, 2011
Avatar
re: inflectra.steve Monday, March 21, 2011
./V8
Ya, I did change the password to match LDAP. Thanks for the quick head check!

Spira Helps You Deliver Quality Software, Faster and With Lower Risk

And if you have any questions, please email or call us at +1 (202) 558-6885

 
Statistics
  • Started: Monday, March 21, 2011
  • Last Reply: Monday, March 21, 2011
  • Replies: 2
  • Views: 4996
Tel: 1-866-572-5878 | Help Desk | Legal Notices | Privacy Policy
Powered by KronoDesk v4.0.1 help desk software | © Copyright 2006-2024 | Licensed to Inflectra Corporation.