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TFS Data Synchronization Errors

Friday, January 3, 2014

tfs

synchronization

jerry.dowdy

I am running TFS 2012 and SpiraTeam 4. I have downloaded the correct plug-in and corrected the IIS 32-bit issue and can start the sync. However, it fails. The releases from SpiraTeam are imported into TFS, but the incidents do not come over. We are not using any custom properties and I have configured the mapping as the pdf describes. The errors I receive are:

Error Adding SpiraTeam Incident to TFS: Index was outside the bounds of the array at Inflectra.SpiraTest.PlugIns.MsTfsDataSync.DataSync.ProcessNewIncident(Int32 projectid, ImportExportClient spiraImportExport, RemoteIncident remoteIncident, List`1 newIncidentMappings, List`1 newReleaseMappings, blah blah blah

Is there some other guide to use because the pdf as written is really not helpful.

2 Replies

Friday, January 3, 2014

inflectra.jimx

re: jerry.dowdy Friday, January 3, 2014

Hi Jerry

I would open up the DataSyncService.exe.config file and set TraceLogging="true".
Then restart the service and send our support (support@inflectra.com) a copy of the event log with all the trace messages.

Jim.

Friday, January 3, 2014

jerry.dowdy

re: inflectra.jimx Friday, January 3, 2014

I will not be able to send a copy of the event log as it is on a secure server. Is there any way to get help?

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Started: Friday, January 3, 2014
Last Reply: Friday, January 3, 2014
Replies: 2
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TFS Data Synchronization Errors

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