HRESULT:0x800AC472 Error when trying to import/Export

Tuesday, October 22, 2013
Hey guys, has anyone else seen this:

When trying to use the importer/exporter we will occasionally see the following error:

“Error During Import/Export

Exception from HRESULT:0x800AC472”

My google-fu tells me it's an excel error but I'm not sure what steps to take to correct the error or prevent it's recurrence. 

2 Replies
Tuesday, October 22, 2013
re: davist Tuesday, October 22, 2013

Hi Tonja

That specific HRESULT usually means that Excel is 'busy' and is simply unable to respond to a specific event.

Normally just retrying the import/export will be sufficient for it to go away...



Wednesday, October 23, 2013
re: inflectra.david Tuesday, October 22, 2013
thanks Adam! I'll let people know!

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  • Started: Tuesday, October 22, 2013
  • Last Reply: Wednesday, October 23, 2013
  • Replies: 2
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