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Cloning an incidents clones all its contents including the comments. Can this somehow be controlled?
Thanks,
Prince
No that is how the cloning feature works.
RegardsDavid
David, and we had a talk not to clone actual hours as it doesn't have any sense to clone that information. Moreover, it is an error as if I will create worklogs report, for the owner that will double his worklog and probably double his sallary.
Probably, remaining hours should be also set to 0 by default at the cloned task.
Correction: remaining hours in clonned incident/task should be as original estimate. Reason: decreasing remaining should be concious action as it changes the progress.
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