Post installation issue - SpiraPlan

Friday, July 28, 2023
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Just completed install of SpiraPlan Ver 7.7.0.1. All appeared to install fine but I can never get past the 'Introduction To SpiraPlan' popup. I select to save sample data and see 'Loading...: on the top right hand corner of the screen and everything just sits there. Where do I start troubleshooting? Thanks.

2 Replies
Friday, July 28, 2023
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re: derekmchugh Friday, July 28, 2023

Hi Derek

I would look at KB37, if that doesn't work, please log a help desk ticket.

Regards

David

Monday, July 31, 2023
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re: inflectra.david Friday, July 28, 2023

Hi David,

Thanks for your prompt reply.  That KB did point me in the right direction and I did miss a couple of dependencies. All good now :).

Regards,

Derek

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  • Started: Friday, July 28, 2023
  • Last Reply: Tuesday, August 22, 2023
  • Replies: 2
  • Views: 464