FYI: Links for Saved Reports use pop-ups (which you might be blocking)

Ultimately, we discovered that the person's Chrome browser was preventing the Saved Report from being opened because the link is trying to open the report as a popup and Chrome was blocking it as a popup.  We completely missed Chrome's message about a popup being blocked.

I'm just posting this here to help anybody who might have the same problem and searches the forum for helpful information.