Creating a copy of a default report and adding Planned Resolution Date as a field.

Friday, September 4, 2015 2:39:03 PM

ICTL

Hi,

I'd like to add 'Planned Resolution Date' as a field to one of the default Incident Summary Reports.

What text do I add to Standard Sections/Custom Sections?

Thank you, Ruth

2 Replies

Wednesday, September 9, 2015 11:47:31 AM

inflectra.adam

re: ICTL on Friday, September 4, 2015 2:39:03 PM

Hi Ruth

Assuming that it's a custom field, then it should be automatically added to all of the standard reports without any changes.

You should only need to explicitly add it for any user created reports. If you need more specific help, please log a help desk ticket with us.

Regards

Adam

Wednesday, September 9, 2015 2:47:29 PM

ICTL

re: inflectra.adam on Wednesday, September 9, 2015

Adam - I don't know how to add it - that's my issue.
What SQL or text do I insert in (which?) report section? Ruth

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Started: Friday, September 4, 2015 2:39:03 PM
Last Reply: Wednesday, September 9, 2015 2:47:29 PM
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Creating a copy of a default report and adding Planned Resolution Date as a field.

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