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Creating a copy of a default report and adding Planned Resolution Date as a field. RSS Feed

Friday, September 4, 2015
I'd like to add 'Planned Resolution Date' as a field to one of the default Incident Summary Reports.
What text do I add to Standard Sections/Custom Sections?
Thank you, Ruth
2 Replies
Adam SAdam S
re: Ruth L Collier on Friday, September 4, 2015
Wednesday, September 9, 2015
Hi Ruth

Assuming that it's a custom field, then it should be automatically added to all of the standard reports without any changes.

You should only need to explicitly add it for any user created reports. If you need more specific help, please log a help desk ticket with us.


Ruth L CollierRuth L Collier
re: Adam S on Wednesday, September 9, 2015
Wednesday, September 9, 2015
Adam - I don't know how to add it - that's my issue.
What SQL or text do I insert in (which?) report section? Ruth
  • Started: 9/4/2015
  • Last Reply: 9/9/2015
  • Replies: 2
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